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    • Opening Hour: Every day - 6:30pm to 4am
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      Privacy Policy

      PRIVACY POLICY

      Last Updated: December 31, 2025

      Cappdona-pizza.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data.

      1. INFORMATION WE COLLECT

      In order to provide our pizza delivery services, we collect the following information when you place an order on Cappdona-pizza.com:

      • Identity Data: Full name.

      • Contact Data: Delivery address, GPS location, email address, and phone number.

      • Transaction Data: Details of the food items purchased and the total amount paid.

      • Payment Data: Payment card details. Note: All payments are processed securely via our licensed UAE payment gateway. Cappdona-pizza.com does not store your full card details on our servers.

      2. LEGAL BASIS FOR PROCESSING

      Under UAE law, we process your data based on:

      • Contractual Necessity: We require your information to process your payment and deliver your order.

      • Legal Obligation: To comply with UAE financial reporting and tax regulations.

      • Consent: When you opt-in to receive our promotional offers via SMS or email.

      3. HOW WE USE YOUR INFORMATION

      We use your data strictly for:

      • Order Fulfillment: Processing your immediate payment and preparing your fresh order.

      • Delivery: Sharing your name, contact number, and location with our delivery riders.

      • Communication: Sending automated order confirmations and real-time delivery updates via SMS or WhatsApp.

      • Security: Detecting and preventing fraudulent transactions.

      4. DATA RETENTION & NO-CANCELLATION POLICY

      Since Cappdona-pizza.com operates on a “No Cancellation, No Refund” policy for fresh food, your transaction data is recorded immediately to validate the final sale and will be retained for as long as necessary to comply with UAE accounting and legal requirements.

      5. DISCLOSURE OF YOUR DATA

      We do not sell your personal data. We only share it with:

      • Delivery Partners: Authorized riders to ensure your order reaches your correct address in the UAE.

      • Payment Gateway Providers: Licensed financial institutions to process your secure online transaction.

      • Regulatory Authorities: If required by UAE law or the UAE Data Office.

      6. YOUR RIGHTS UNDER UAE LAW

      As a user in the United Arab Emirates, you have the right to:

      • Access: Request a copy of the personal data we hold about you.

      • Correction: Request the update of inaccurate information.

      • Erasure: Request the deletion of your data (subject to legal retention requirements).

      • Withdrawal of Consent: Opt-out of marketing communications at any time.

      7. DATA SECURITY

      We implement strict security protocols (including SSL encryption) to protect your online payments. Access to your data is restricted to authorized personnel who require it to fulfill your order.

      8. CONTACT US

      For any questions regarding your privacy or data rights, please contact us at:

      • Website: Cappdona-pizza.com

      • Email: [Insert your email address here]

      • Location: [Insert City, e.g., Dubai or Abu Dhabi], United Arab Emirates